PRIVACY POLICY

This Privacy Policy outlines how M.A.D. Cleaning Services LLC collects, uses, shares, and safeguards your personal information when you visit our website, interact with our services, or engage with our marketing efforts, including email, SMS, and other communication channels.

Personal Information We Collect

When you visit our website or use our services, we may collect the following types of information:

Device Information
We automatically collect information about your device, including:

• Web browser, IP address, and time zone.
• Cookies and other tracking technologies to gather information about your interactions with our site (e.g., pages viewed, referring websites, search terms).

Personal Information
We may also collect personal data that you provide, such as your:

• Name, address, email address, and phone number.
• Payment information and billing details when you purchase services.

Technologies Used to Collect Data

• Cookies: Small data files stored on your device. Learn more about managing cookies at All About Cookies.
• Log Files: Data on actions such as IP address, browser type, referring/exit pages, and timestamps.
• Web Beacons, Tags, Pixels: Tools to understand how you interact with our content and website.

How We Use Your Information

We use your personal information to:

• Provide and improve our services.
• Process payments, schedule services, and deliver customer support.
• Communicate with you about promotions, updates, or new offerings.
• Analyze and improve website functionality and marketing effectiveness.
• Ensure security, fraud prevention, and compliance with legal obligations.

Marketing Communications

By providing your email or phone number, you consent to receive marketing messages via email, SMS, or other channels. These communications may include:

• Exclusive offers, service updates, and newsletters.
• Personalized recommendations based on your preferences.

You may opt out of marketing communications at any time by:

• Clicking "unsubscribe" in an email.
• Responding with "STOP" to an SMS message.
• Contacting us at admin@madcleaning.net.

Sharing Your Information

We may share your information with trusted third parties to support our operations, including:

• Payment processors, IT service providers, and analytics platforms (e.g., Google Analytics, Facebook).
• Advertising networks for targeted marketing.
• Legal authorities when required by law.

You can learn about Google and Facebook’s data practices and opt-out options via:

• Google Privacy
• Facebook Ad Settings

For broader ad network opt-outs, visit the Digital Advertising Alliance.

Behavioral Advertising

We use data to offer targeted advertisements that match your preferences. For information about how behavioral advertising works, visit the Network Advertising Initiative.

Data Retention

We retain your personal information as long as necessary to provide services and fulfill legal obligations. You may request data deletion by contacting us.

Security Measures

We implement robust measures to safeguard your personal information, including encryption, firewalls, and secure data storage. However, no method of data transmission is completely secure, so we encourage caution when sharing sensitive information.

Your Rights

You have the right to:

• Access, correct, or delete your personal information.
• Opt-out of marketing communications.
• Inquire about data usage or request restrictions on data sharing.

Do Not Track

Our website does not respond to "Do Not Track" signals from browsers.

Business Transfers

In the event of a merger, acquisition, or sale of our business or assets, your information may be transferred to the new entity.

Policy Updates

We reserve the right to update this policy to reflect changes in practices, technology, or legal requirements. Updates will be posted on our website with the revised effective date.

Contact Us

For questions or concerns regarding this policy, reach out to us via:

• Email: admin@madcleaning.net
• Mail: 1800 Pembrook Drive Ste. 300, Orlando, FL 32810

Thank you for trusting M.A.D. Cleaning Services LLC. We value your privacy and are committed to transparent practices that protect your information.