FAQ

Frequently Asked Questions – House Cleaning Service in Orlando, FL

General House Cleaning Service FAQs
Q: What’s included in your standard house cleaning service?
A: Our house cleaning service covers all major living spaces: kitchen, bathrooms, bedrooms, living and dining rooms, and laundry area. We dust, sanitize surfaces, clean appliances, vacuum, mop, and polish for a spotless finish. Each visit follows a detailed checklist to ensure quality, making us a leading choice for anyone searching "Orlando cleaner near me."

Q: How often can I schedule cleaning services?
A: We offer flexible house cleaning schedules to fit your needs—weekly, bi-weekly, monthly, or one-time deep cleans. Most Orlando homeowners prefer weekly or bi-weekly service for the best balance of cleanliness and value.

Q: How do you handle entry and security for my home?
A: Your security is our top priority. We coordinate entry based on your preference: key, code, or owner present. All M.A.D. Cleaning Services technicians are trained to lock up and secure your property after every visit.

Q: How do I pay for my house cleaning service?
A: House cleaning service clients are billed in advance, typically on the first business day of each month. We accept most major payment methods and are PCI compliant for your security. Move-in/move-out cleans require a deposit to reserve your booking, with the balance due after completion.

Q: What areas do you serve?
A: We proudly provide house cleaning services in Orlando, Winter Park, Baldwin Park, Longwood, Lake Mary, Heathrow, Oviedo, and surrounding suburbs.

Q: What are your hours of operation?
A: Our office is open Monday through Thursday, 8:00 AM to 5:00 PM Friday 9:00 AM to 4:00 PM. Cleaning appointments are scheduled to fit our House Cleaning Service clients' needs during these hours.

Q: What if I’m not satisfied with my cleaning?
A: We stand by our 24-hour satisfaction guarantee. If you’re not completely happy, contact us within 24 hours and we’ll send a technician to address any missed details at no extra charge.

Commercial Cleaning Service FAQs

Q: What types of commercial cleaning do you offer?
A: As a trusted Orlando commercial cleaning service, we provide office cleaning and specialty services for businesses. Our flexible scheduling minimizes disruption to your operations. With a completely customizable task list to ensure all client needs are met and to meet operational budget requirements.

Q: What are your commercial cleaning hours?
A: We schedule commercial cleans outside of regular business hours—early mornings, evenings, or weekends—to ensure your workspace stays productive and spotless.

Q: What safety and security protocols do you follow?
A: Our team follows strict safety standards, including PPE use, and secure entry/exit procedures. We work with property managers and business owners to ensure all security requirements are met.

Q: How is payment handled for commercial cleaning clients?
A: Commercial clients are billed in advance, with payments due on the first business day of each month. Custom invoicing and payment options are available for larger accounts.
Additional FAQs

Q: Do you offer specialized services?
A: Yes! We provide odor remediation, carpet, tile, and upholstery cleaning, pressure washing.

Q: How do I get started or request a quote?
A: Visit our Contact Page or click the button below to schedule a consultation. We don’t offer free quotes, but our team will walk you through pricing and service options to fit your needs.

Why Choose M.A.D. Cleaning Services?
1.Family-owned & operated with over 20 years’ experience 2.24-hour satisfaction guarantee
3.Trusted by Orlando homeowners and businesses
4.Fully insured and licensed for your peace of mind