FAQ
Residential Recurring Cleaning FAQs
Q: What's included in your standard cleaning service?
A: Our standard residential cleaning includes:
- Systematic cleaning of all rooms following our detailed checklist
- All cleaning supplies and equipment provided
- Quality assurance checks with before/after photos
- 24-hour satisfaction guarantee
- Coverage under our General Liability insurance
Q: How often should I schedule cleanings?
A: Based on your needs, we recommend:
- Weekly: For families with children, pets, or respiratory concerns
- Bi-weekly: Most popular option for maintaining cleanliness
- Monthly: For basic maintenance of less-used spaces
Commercial Cleaning FAQs
Q: What are your commercial cleaning hours?
A: We schedule commercial cleaning to minimize disruption:
- After-hours cleaning available
- Flexible scheduling based on your business hours
- Weekend service options
- Emergency cleaning response when needed
Q: What safety protocols do you follow?
A: Our safety measures include:
- Fully trained and vetted technicians
- OSHA-compliant cleaning procedures
- Proper chemical handling protocols
- Comprehensive insurance coverage
Vacation Rental/Airbnb FAQs
Q: How do you ensure consistent turnover quality?
A: Our vacation rental process includes:
- Customized property checklists
- Photo documentation
- Same-day turnover capability
- Regular quality assessments
- Integration with your booking schedule through Service Fusion
Move-In/Move-Out FAQs
Q: What's your deep cleaning process?
A: Our comprehensive deep cleaning covers:
- Detailed cleaning of all surfaces
- Inside cabinet and drawer cleaning
- Appliance interior/exterior cleaning
- Window cleaning
- Carpet/floor deep cleaning as needed
Specialized Services FAQs
Q: What types of specialized cleaning do you offer?
A: Our specialized services include:
- Carpet cleaning and maintenance
- Tile and grout restoration
- Pressure washing
- Odor remediation
- Upholstery cleaning
