FAQ

Residential Recurring Cleaning FAQs

Q: What's included in your standard cleaning service?

A: Our standard residential cleaning includes:

• Systematic cleaning of all rooms following our detailed checklist
• All cleaning supplies and equipment provided
• Quality assurance checks with before/after photos
• 24-hour satisfaction guarantee
• Coverage under our General Liability insurance

Q: How often should I schedule cleanings?

A: Based on your needs, we recommend:

• Weekly: For families with children, pets, or respiratory concerns
• Bi-weekly: Most popular option for maintaining cleanliness
• Monthly: For basic maintenance of less-used spaces

Commercial Cleaning FAQs

Q: What are your commercial cleaning hours?

A: We schedule commercial cleaning to minimize disruption:

• After-hours cleaning available
• Flexible scheduling based on your business hours
• Weekend service options
• Emergency cleaning response when needed

Q: What safety protocols do you follow?

A: Our safety measures include:

• Fully trained and vetted technicians
• OSHA-compliant cleaning procedures
• Proper chemical handling protocols
• Comprehensive insurance coverage

Vacation Rental/Airbnb FAQs

Q: How do you ensure consistent turnover quality?

A: Our vacation rental process includes:

• Customized property checklists
• Photo documentation
• Same-day turnover capability
• Regular quality assessments
• Integration with your booking schedule through Service Fusion

Move-In/Move-Out FAQs

Q: What's your deep cleaning process?

A: Our comprehensive deep cleaning covers:

• Detailed cleaning of all surfaces
• Inside cabinet and drawer cleaning
• Appliance interior/exterior cleaning
• Window cleaning
• Carpet/floor deep cleaning as needed

Specialized Services FAQs

Q: What types of specialized cleaning do you offer?

A: Our specialized services include:

• Carpet cleaning and maintenance
• Tile and grout restoration
• Pressure washing
• Odor remediation
• Upholstery cleaning